Terms of Service — ResumePulse AI
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Terms of Service

Please read these terms carefully before using ResumePulse AI

Last updated: April 2, 2026

These Terms of Service ("Terms") govern your access to and use of ResumePulse AI, a product of Pulse GTM LLC ("we," "our," or "us"). By accessing or using our service, you agree to be bound by these Terms. If you do not agree, do not use the service.


1. Description of Service

ResumePulse AI provides AI-powered resume optimization services. You submit your resume content and, optionally, a target job description, and we use artificial intelligence to rewrite and enhance your resume for improved performance with Applicant Tracking Systems (ATS). Results are delivered to the email address you provide.

2. Eligibility

You must be at least 18 years of age to use ResumePulse AI. By using the service, you represent and warrant that you meet this requirement and that all information you submit is accurate and truthful.

3. User Responsibilities

4. Payments and Subscriptions

Starter Plan ($9 one-time): A single, non-recurring charge for one resume optimization. Refunds are available for 24 hours after purchase under the conditions described in Section 5.

Professional Plan ($24/month): A recurring monthly subscription that renews automatically until cancelled. You may cancel at any time through your Stripe customer portal. Cancellation takes effect at the end of your current billing period. We do not offer prorated refunds for unused portions of a subscription month.

All payments are processed securely by Stripe. Prices are in USD and subject to change with notice.

5. Refund Policy

Starter Plan ($9 one-time): Refund requests must be submitted within twenty-four (24) hours of the original transaction. After 24 hours, the purchase is considered final and no refunds will be issued. Refunds are issued at our sole discretion and may be denied if we determine the service was substantially used (including but not limited to: receipt of the optimized resume, repeat optimization requests, or use of the optimized output).

Professional Plan ($24/month): Subscription fees are non-refundable once a billing period has begun. You may cancel your subscription at any time to prevent future charges, as described in Section 4. We do not offer prorated refunds for unused portions of a subscription month.

To request a refund, contact support within the applicable refund window. Approved refunds are processed back to the original payment method within 5–10 business days. We reserve the right to deny refund requests that we determine, in our sole discretion, to be fraudulent, abusive, or in violation of these Terms.

6. Intellectual Property

The optimized resume we generate using your content belongs to you. You retain full ownership of your original resume and the optimized output. ResumePulse AI retains ownership of its underlying technology, algorithms, branding, and website content.

7. Disclaimer of Warranties

ResumePulse AI is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that use of our service will result in job interviews, offers, or any particular employment outcome.

8. Institutional Licenses

This section governs the relationship between ResumePulse AI (operated by Pulse GTM LLC) and institutions — including but not limited to community colleges, universities, technical schools, vocational programs, bootcamps, and military transition programs — that purchase institutional access licenses ("Institutional License").

8.1 License Grant. Upon payment of the applicable annual license fee, Pulse GTM LLC grants the purchasing institution a limited, non-exclusive, non-transferable, non-sublicensable license to provide ResumePulse AI access to currently enrolled students, faculty, and authorized career center staff ("Authorized Users") for the duration of the license term.

8.2 Access Codes. Institutional access is provided via a unique access code issued to the institution ("Access Code"). The institution is responsible for distributing the Access Code solely to Authorized Users. Sharing Access Codes with individuals outside the institution, reselling access, or using the Access Code for commercial purposes is a material breach of these Terms and will result in immediate termination of the license without refund.

8.3 Usage Limits. Each Institutional License tier includes a maximum number of optimization runs per license year as specified at the time of purchase. Pulse GTM LLC will provide notice to the institution's designated administrator when usage reaches 90% of the allotted limit. Upon reaching the limit, new optimization requests will be suspended until the institution upgrades its tier or renews for an additional run allocation. Pulse GTM LLC is not liable for any disruption in service resulting from the institution exhausting its run allocation.

8.4 Annual Term and Renewal. Institutional Licenses are valid for one (1) year from the date of activation. Licenses do not renew automatically. Access Codes will be deactivated upon expiration of the license term. Institutions wishing to renew must execute a new license agreement and remit payment prior to expiration to avoid service interruption.

8.5 Payment Terms. Institutional License fees are due in full within thirty (30) days of invoice. Pulse GTM LLC reserves the right to suspend or terminate access for non-payment. All fees are in USD and non-refundable except as required by applicable law or as explicitly agreed in writing by Pulse GTM LLC.

8.6 Student Data. Resume content submitted by Authorized Users is processed in real time solely for the purpose of generating an optimized resume and is not retained by Pulse GTM LLC after delivery. Pulse GTM LLC does not build student profiles, share student data with third parties, or use student-submitted content for any purpose beyond delivering the requested service. The institution is responsible for informing its students that their resume content will be processed by ResumePulse AI and for obtaining any consents required under applicable law, including FERPA.

8.7 No Resale or White-Labeling. Institutions may not resell, relicense, or rebrand the ResumePulse AI service. The service must be made available to Authorized Users under the ResumePulse AI name and branding. Any white-label or co-branded arrangements require a separate written agreement with Pulse GTM LLC.

8.8 Pilot Programs. Institutions participating in a free pilot program receive a temporary Access Code with a limited run allocation and a defined pilot period, at no charge. Pilot programs are provided "as is" with no service level commitments. Upon conclusion of the pilot period, access will be suspended unless the institution executes a paid Institutional License. Pilot runs do not carry over to a paid license term.

8.9 Termination of Institutional License. Pulse GTM LLC may terminate an Institutional License immediately upon written notice if the institution materially breaches these Terms, including unauthorized distribution of Access Codes, non-payment, or use of the service in a manner that violates applicable law. Upon termination, the institution's Access Code will be deactivated and no refund will be issued for any remaining unused portion of the license term.

8.10 Governing Terms. All other provisions of these Terms of Service apply to Institutional Licenses except where explicitly superseded by this Section 8. In the event of a conflict between this Section 8 and any other provision of these Terms as applied to an Institutional License, this Section 8 controls.

9. Limitation of Liability

To the maximum extent permitted by law, Pulse GTM LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability to you for any claim shall not exceed the amount you paid us in the 30 days preceding the claim.

10. Third-Party Services

Our service relies on third-party providers including Anthropic (AI processing) and Stripe (payments). Your use of these services is subject to their respective terms and privacy policies.

11. Termination

We reserve the right to suspend or terminate your access to ResumePulse AI at any time, with or without notice, if we reasonably believe you have violated these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Tennessee, USA. Any disputes shall be resolved in the state or federal courts located in Williamson County, Tennessee.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the service after changes are posted constitutes your acceptance of the revised Terms.

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Cancellation Policy

Professional Plan subscribers may cancel their subscription at any time by visiting our Subscription Management Portal. Cancellations take effect at the end of the current billing period — you will retain access through the end of the period you have paid for. No partial refunds are issued for unused time within a billing period.

The Starter Plan is a one-time payment with no recurring charges and requires no cancellation.